Credit Controller – ΑΝΤΑΙΟΣ ΤΑΞΙΔΙΑ ΚΑΙ ΤΟΥΡΙΣΜΟΣ ΙΚΕ

Antaeus Travel Group is seeking an organized and experienced Credit Controller to join our Finance and Accounting team and oversee the company’s collections and credit limits. The ideal candidate will be responsible for ensuring timely debt collection, minimizing credit risk, and maintaining healthy relationships with our clients and partners. This role requires a professional who can balance firm collection strategies with the high-standard service expectations of the travel industry.

Areas of Responsibility

1. Collections & Debt Monitoring

• Active Debt Recovery: Perform both reactive and proactive debt chasing, ensuring that customers' debts are collected in line with contracted payment terms.
• Balance Oversight: Monitor customer account receivable balances and ageing reports to identify overdue invoices and potential payment issues.
• Persistent Communication: Follow up with customers via phone, email, and written correspondence; maintain professional and courteous communication while remaining firm in pursuing collections until final settlement.
• Account Reconciliation: Regularly reconcile customer accounts and handle any discrepancies or disputed invoices in collaboration with the accounting team.
• Record Keeping: Maintain accurate and detailed records of all collection activities and customer interactions.

2. Credit Assessment & Risk Management

• Risk Evaluation: Conduct credit assessments of new and existing customers to determine appropriate credit limits based on financial data and history.
• Policy Enforcement: Build and maintain positive relationships with customers and partners while ensuring strict adherence to company credit terms and policies.
• Inquiry Management: Address customer/partner inquiries and concerns regarding credit and payments promptly and professionally.

3. Reporting & Budgeting

• Financial Analysis: Provide weekly/monthly reports of expected collections and analyze data and KPIs relevant to the role.
• Cash Flow Forecasting: Forecast inbound cash receipts and update cash flow forecasts to ensure alignment with approved budgets.

Required Knowledge, Skills & Abilities

• Experience: 2-3+ years in a similar Credit Control or Collections role (Travel sector experience will be considered a plus).
• Education: Bachelor’s degree in Finance,Accounting, or Business Administration, or a related field.
• Languages: Fluency in English (written and verbal) is mandatory.
• Software: Proficiency in MS Excel (Advanced); experience with Power BI is a benefit.
• ERP: Mandatory experience with ERP systems (Microsoft Dynamics, S1 ERP or similar).
• Negotiation: Strong communication and negotiation skills with a firm but professional approach.
• Analysis: Excellent analytical skills and high level of accuracy/attention to detail.
• Methodology: Methodical approach to problem-solving and ability to manage multiple priorities.

Benefits

💼 A competitive compensation package and bonus scheme

🌱 Personal development opportunities

🌟 Excellent working environment

🚌 Private transportation from/to Elliniko metro station

🍽️ Monthly allowance for lunch expenses

🏥 Private Health Insurance plan