Front Office Agent - Receptionist

Tasks & Responsibilities:

• Ensuring and providing flawless, upscale, professional and high-class guest service experiences.
• Assisting Front Office Reception with check ins-outs and various operational needs
• Welcoming and escorting guests to their rooms
• Handling and addressing guest complaints in a professional manner
• Providing concierge services for our guests, information about amenities, area and promote services
• Initiate and implement upselling techniques, to promote hotel services and facilities, to maximize room occupancy and overall revenue

Qualifications:

•  2-3 years minimum experience in a similar position in 4 or 5 hotels and familiarity with luxury hospitality standards
•  Degree in Hospitality / Tourism is preferred
•  Excellent verbal and written communication skills in English and Greek.
•  Self-motivated, enthusiastic and passionate about the job
•  Computer literacy and excellent MS Office skills
•  Good knowledge about OTAs and online booking channels
•  Previous experience in the use of PMS Pylon.
•  Outgoing personality with customer-oriented and professional attitude
•  Ability to work under pressure
•  Excellent team working skills

The company offers:

•  Accommodation and meals
•  Satisfying salary
•  Excellent working environment

, συζητήσιμη, πλήρης απασχόληση, σεζόν, στον εργασιακό χώρο, Πτυχίο ΑΕΙ, ελάχιστη εργασιακή εμπειρία: 36 μήνες