Responsibilities:

• Handle inbound and/or outbound calls or emails providing accurate, satisfactory answers to customers’ queries and requests
• Complete customers’ requests in due time and with a focus on quality
• Manage customers’ complaints via phone with patience and empathy
• Guide customers through processes, products, or services

What will you bring:

• Preferred Bachelor’s degree.
• Prior experience in customer service will be considered as a plus.
• Fluent Greek speaking skills
• Good knowledge of English language (oral & written)
• Knowledge of an extra language will be considered an asset.
• Car rental/leasing knowledge will be considered an asset.
• Excellent command of MS-Office applications
• Α positive attitude, empathy, high work- ethic
• Customer service orientation, attention to detail
• Ability to work on flexible shifts

What we offer:

• Competitive monthly salary + 2 extra salaries per year
• Referral Program: Bring your friends and receive great bonuses
• Health care discounts and benefits
• Numerous benefits and discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• State-of-the-art premises, providing a great working environment with relaxing break areas
• Work for a Great Place to Work-Certified Company  that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.