ΙΤ Support Technician
Αμπελόκηποι - Προγραμματιστές & Μηχανικοί Η/Υ
Xrysi Eukairia is the leading classified ads company in Greece, specializing in the Real Estate, Jobs, Auto-Moto and Business sectors. More than 2 million people in Greece browse Xrysi Eukairia every month. 
Our ambition in Xrysi Eukairia is to create a unique environment that will help people effortlessly match supply and demand. Whether it be in real estate, jobs, auto/moto or any of the hundred other categories we support, our goal is to offer an efficient marketplace that promotes such transactions. Under new leadership and focused on customer satisfaction, we are looking for people to join our Engineering department in order to help achieve these goals.

About the job opportunity 
We are looking for people that will join our ΙΤ support team. The team diagnoses and troubleshoots problems for our HQ and remote users. These include computer h/w and s/w issues, network and peripheral support, and handling access management tasks.
 
What Will Ι Be Doing? 
As a member of the ΙΤ support team you will: 

  • Provide support to internal and remote users, mostly through our support helpdesk system.
  • Be called upon to troubleshoot and perform maintenance of the existing h/w infrastructure. 
  • Perform access management-related tasks. 
  • Prepare documentation and presentations on current internal processes and help raise the cybersecurity knowledge of end-users. 
  • Maintain an inventory of h/w and s/w components in the local and remote networks you support. 

What skills do Ι need? 

  • At least two (2) years of previous experience in a similar position. 
  • You will be working with end-users a lot. Therefore, it is vital to have good communication and organizational skills and a customer-centric attitude. 
  • Not all support tickets are created equal, so you'll have to prioritize based on impact and urgency. 
  • Maintenance and installation of new h/w are routine, so you will need to be knowledgeable in h/w assembly and maintenance, as well as familiar with the Windows & Ubuntu operating systems. 
  • Basic networking skills are required. 
  • In an ideal world, you would have a Bachelor's degree in Engineering, CS, or another related field.
  • Greek candidates need to have fulfilled military obligations and the ability to communicate in Greek and English (verbal & written form, business proficiency). 

Where will Ι be working?
You will be working in our Athens HQ.
 
What happens when Ι apply? 
The first step in our hiring process is to review your CV. If you seem to be qualified for this position, we will send you an online test that you must complete within a week. Once you submit the response to the online test, we will have an online interview via Google Meet. The interview time is focused on cultural fit and a technical discussion about the job requirements. The final step is to have a quick discussion to make a proposal. 

We offer
  • Group Health Insurance program. 
  • Competitive salary, dependent on the candidate's skills and performance.
  • Α great opportunity to grow and work closely with a talented team, in a modern, human-centric and friendly working environment. 
  • High tech ΙΤ equipment. 



https://careers.xe.gr
Τελευταία τροποποίηση: Τετάρτη, 10 Νοεμβρίου 2021
Επισκέψεις: 2.180
Τελευταία τροποποίηση: Τετάρτη, 10 Νοεμβρίου 2021
Επισκέψεις: 2.180

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